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Service coverage area
  • PORTUGAL
  • UK
  • SPAIN
  • ITALY
  • MOROCCO
  • POLAND
  • UKRAINE
  • ROMANIA
  • SAUDI ARABIA
  • INDIA
  • MYANNAR
  • THAILAND
  • RUSSIA
  • VIETNAM
  • SINGAPORE
  • AUSTRALIA
  • SOUTH KOREA
  • TAI WAN CHINA
  • CANADA
  • AMERICA
  • MEXICO
  • COLOMBIA
  • BRAZIL
  • INDONESIA
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After sales services
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The 140-person after sales service team provides 5-7 days of installation and commissioning training, maintenance, process proofing, and technical Q&A for customers. Free software upgrade,lifetime maintenance.

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HSG provides a 1 year warranty. Customers would like to buy accessories who provides the serial number of the equipment, we will arrange within 3 days.

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Man-made damage, natural disasters,force majeure factors, private changes are not covered by the warranty. Strictly comply with product standards and conduct multiple quality inspections.

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Professional and meticulous pre-sales and after-sales service system to provide users with guarantees for uninterrupted processing, installation guides, maintenance guides, unloading guides, training guides, etc.


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Teamviewer can be used to provide real-time communication and solve problems online. If the online can not be processed, agent area can provide Door-to-door repair service. If there is no agent area, we will arrange the technician to come to the door for repair within 10 days.