Privacy Policy

HSG Laser Co.,Ltd, (hereinafter called ‘HSG’, ‘we’, and ‘our’) applies this privacy policy to the pages of the HSG website( including and other sub-pages).
HSG pays attention to your privacy. This privacy policy expounds on the definition of personal data, the methods and purposes of processing personal data and provides your choices and rights of data processing and so on. Please read andhave an understanding this Privacy Policy before you submit personal information to HSG.
HSG uses the collected data to provide various interactive experiences for you. There are typical purposes to use the data.
  • Provide our products
  • Improve our products
  • Customize our products and make suggestions
  • Advertising and marketing
1. Our Collected And Used Personal Information
In this section, we will describe the types of personal information we collect and their corresponding purposes one by one, so that you can understand the types, purposes and ways of using the specific personal information we collect for a specific function. If you want to learn more about specific data types and how we use them, see the following sections.
1.1 When you select ‘ Contact Us/Request a Quote’, we will collect and use your name, company name, contact number, E-mail, country, city, requested services or product information(as laser cutting types, material types, needs or question descriptions). The reason we collect this information is to know your identity, needed services and products and contact you to provide services in need. If you do not provide this information, you might not be approved to use our services. We collect this type of information so that HSG can better provide the services you need, conveniently understand your identity and your questions/needs/suggestions, and contact you to provide the services you need and reply to you.
1.2 When you browse the website, the website will automatically collect and sort your information, including but not limited to user visit time, visit times, visit pages, browsing time, etc. For statistical traffic data used by the website, we can improve the website management and optimize the website service. This information will not be used to identify you.
1.3 In addition, according to relevant laws, regulations and national standards, we may process your relevant personal information without seeking your authorization and consent under the following circumstances: 1) It is necessary for the personal information processing provider to perform legal obligations or statutory duties; 2) necessary for the conclusion and performance of the contract to which you are a party; 3) necessary for responding to public health emergencies or for protecting the life, health and property safety of natural or legal persons in emergencies; 4) Processing your personal information disclosed by yourself or other personal information disclosed by law to a reasonable extent; 5) Other circumstances stipulated by laws and administrative regulations.
1.4 We might use the data we collected for other services. For instance, we might use your information when you are using our services to provide particular content, including but not limited to showing and providing other goods or services.
Besides, we will obey the laws, regulations and this privacy policy strictly, collect your information in minimum ranges and take safe protections for your information safe.
2. We Protect And Save Your Personal Information
Our web maintenance and technical team is based in the People's Republic of China. We will retain your personal information for as long as necessary to achieve the purposes stated in the policy, unless required or permitted by law to extend the retention period or permitted by law. The storage period of data may vary based on different scenarios and products and services. The criteria we use to determine the retention period include the time required to retain personal information for the completion of the business purpose and to ensure the security of the system, products and services.
3. Information Safety
We make efforts to provide safe protection for your information to avoid information loss, improper use, tampering, unauthorized access or disclosure. We will use a variety of security measures within a reasonable level of security to ensure the security of information. For example, we protect your information by using technical safeguards such as encryption. We set up a special management system, operating procedures and organization to ensure the security of information. For example, we strictly limit who can access information and require them to comply with confidentiality obligations. In case of personal information leakage and other security incidents, we will initiate emergency plans and remedial measures to prevent the expansion of security incidents and fulfill the relevant reporting and notification obligations following the law.
We will do our best to protect your personal information. We also ask you to understand that the transmission of information over the Internet is not completely secure and that no security measures can be made airtight.
4. Your Rights To Personal Information Processing
When required by applicable laws, you may
  • have the right to review and copy the information about you held by us
  • ask us to update or correct your personal information is inaccurate
  • reject or restrict to use your personal information
  • require us to remove your personal information
  • require us to personal information processing rules for explanation
If you would like to use your processing rights, you can contact us at for feedback.
5. Juvenile Information Protection
We take the protection of juvenile information very seriously and our products, websites and services are primarily aimed at adults. If you are a minor under the age of 18, please obtain prior written consent from your legal guardian. If you have any questions about minors' personal information, please contact us by email.
We do not knowingly collect personal information from minors for any purpose. If you are a parent or legal guardian of a minor and you believe that we have personal information about a minor without your consent, or if you wish to withdraw your consent, please contact us at and we will remove such information.
6. Update this Statement
HSG reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will post the latest version of the privacy policy here. If we make a material change to our privacy policy, we may also notify you of the change through various channels, for example, by posting a notice on our website or by Posting a separate notice to you. We encourage you to review this Privacy Policy regularly in order to understand how HSG protects your information.
7. Disclaimer
The Website shall not be liable for any of the following:
1) In accordance with the rules and procedures formulated by the Website, the Website has every reason to believe that it has obtained the authorization of the user;
2) The website is required to provide relevant information in accordance with laws, regulations or rules, or for the purpose of public security;
3) Disclosure, loss, theft or tampering of personal data caused by any hacker attack, computer virus invasion or outbreak, government control and force majeure;
4) Other circumstances to protect the rights of the Website and the rights of relevant rights holders.
8. How do I contact HSG
If you have any questions or suggestions regarding this Privacy Policy or matters related to the protection of personal information, you may make such comments to HSG for the purpose of complying with applicable laws and regulations.

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